Frequently Asked Questions

You will find the answer to the most frequently asked questions here. Still can’t find the answer you’re looking for? Send us an email info@heyjane.co.

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Before, During & After Medication Abortion

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We know it’s important to get your treatment fast. Here’s what you can expect.

In order for us to confirm your request and add it to our queue, we need to…

Verify you’ve downloaded Spruce. This is the app you use to communicate with your provider. Here’s how to download.
Collect all required medical information. Most information is collected during your intake but a team member may reach out for more info after you’ve paid. Please keep an eye on Spruce and respond quickly to avoid delays.

Once we’ve confirmed your request, a provider will review your information within 1 business day (weekends and holidays excluded). If you’re approved for treatment, your prescription will be submitted to our mail-order pharmacy partner, Honeybee.

The pharmacy will mail the medication directly to your address via the shipping option you've selected. Packages via USPS Priority Mail usually arrive within 3-5 business days; packages via UPS Next Day shipping usually arrive within 1-2 business days. Business days are M-F. Saturday and Sunday are not business days. In other words, medications are not prescribed and packages are not shipped on Saturday or Sunday. Occasionally, further delays may come into play.

USPS Priority Mail Shipping Timeline

Request confirmed on Monday, consult with a prescriber on Tuesday, package arrives on the following Wednesday
Request confirmed on Tuesday, consult with a prescriber on Wednesday, package arrives on the following Thursday
Request confirmed on Wednesday, consult with a prescriber on Thursday, package arrives on the following Friday
Request confirmed on Thursday, consult with a prescriber on Friday, package arrives on the following Friday
Request confirmed on Friday, consult with a prescriber on Monday, package arrives on the following Monday
Request confirmed on Saturday, consult with a prescriber on Monday, package arrives the following Monday
Request confirmed on Sunday, consult with a prescriber on Monday, package arrives the following Monday

UPS Next Day Shipping Timeline

Request confirmed on Monday, consult with a prescriber on Tuesday, package arrives on Thursday
Request confirmed on Tuesday, consult with a prescriber on Wednesday, package arrives on Friday
Request confirmed on Wednesday, consult with a prescriber on Thursday, package arrives on Monday
Request confirmed on Thursday, consult with a prescriber on Friday, package arrives on Tuesday
Request confirmed on Friday, consult with a prescriber on Monday, package arrives on Wednesday
Request confirmed on Saturday, consult with a prescriber on Monday, package arrives on Wednesday
Request confirmed on Sunday, consult with a prescriber on Monday, package arrives on Wednesday

Eligibility

Pregnancy Options & Common Questions

Abortion

Before, During & After Medication Abortion

Remember that each person’s experience is different and the symptoms can vary from person to person.

Bleeding:

Heavy bleeding and strong cramps start a bout 1-4 hours after taking the second medicine (misoprostol). Heavy bleeding means the treatment is working.
Bleeding can be very heavy (usually heavier than your period), sometimes with clots (up to the size of a lemon). Heavy bleeding is normal. If you completely soak through 2 maxi pads per hour for at least 2 hours in a row, you are bleeding too much and should seek care.
Heavy bleeding can last for a few hours (usually around 6 hours), but usually not more than 24 hours, then gets lighter.
Use maxi pads so you can tell how much you’re bleeding. You can use tampons when the heavy bleeding lets up.
If you see pregnancy tissue (usually white or gray in color), it can be flushed down the toilet. You may not see it. The pregnancy is very small.
It’s normal to have bleeding or spotting for a few days or weeks after treatment. It may start and stop a few times. It should get lighter and lighter.
Your period should come back in about 4-8 weeks, but this is different for each person

Pain & Cramping: Strong cramping is a normal part of the treatment and usually starts a few hours after taking the second medicine (misoprostol).

Here are some things that can help:

Take pain medicine, like ibuprofen (or Tylenol if you’re allergic). You can take ibuprofen 800 mg every 8 hours (or Tylenol every 4-6 hours) as needed
Put a hot water bottle or heating pad on your belly
Take a shower
Sit on the toilet
Have someone rub your back
Drink warm tea or soup

You will cramp less and less as the hours and days go by.

Other common symptoms:

Fever and chills: are common during the first 24 hours after taking the second medicine (misoprostol). Ibuprofen or Tylenol can help. This should go away within 24 hours.
Headache: ibuprofen or Tylenol can help
Nausea, vomiting, diarrhea: this should go away in 1 or 2 days after you take the pills.
Feeling tired: you may feel tired for 1 or 2 days. You should be back to normal soon.
Breast changes: tenderness should go away within a week. You may leak a milky discharge. Wear a snug-fitting bra if you do. This should stop in a couple days.

When can I go back to my regular activities? It is safe to go back to your regular activities -- school, work, driving, exercise -- as soon as you feel up to it.

You can eat normally before, during, and after the treatment.
You can have sex and/or use tampons whenever you are ready.
You can take a shower or bath as soon as you want to.

You should start to feel better each day after treatment. Please let us know if you don’t.

Sadness or mood changes: You may feel relieved when the abortion is over. You may also feel sad or moody, which is normal and can come from hormonal changes now that you’re no longer pregnant. If you think your emotions are not what they should be, please talk to us. There are also great support text and talklines on our Resources page.

Frequently Asked Questions

How Hey Jane Works

Eligibility

Pregnancy Options & Common Questions

Abortion

Before, During & After Medication Abortion

UCSF Telehealth Study

Frequently Asked Questions

Popular Questions

How Hey Jane Works

Eligibility

Pregnancy Options & Common Questions

Abortion

Before, During & After Medication Abortion

UCSF Telehealth Study