Get started with Hey Jane in four simple steps. This takes about 20 minutes.
Once you complete these steps, you'll consult with a medical provider by text chat to confirm your prescription. You'll text chat through a secure messaging app called Spruce (we'll tell you how to download it later).
A live video visit is not required, but you can book one if you'd like. For more information on how Hey Jane works, click here.
1. Check eligibility: Answer a few questions about your medical history so we can make sure the treatment is right for you (10 mins)
2. Learn: Review important information about the treatment (5 mins)
3. Sign: Add your signature to required forms (3 mins)
4. Payment: Submit payment through PayPal (2 mins)
5. Download Spruce: Sign up for the secure messaging app you'll use to text chat with the Hey Jane care team.
Optional: Schedule a live video visit with a Hey Jane clinician. This is not required. The video visit will not delay your care and your treatment may be mailed before your appointment.
After you complete these steps and log into Spruce, a medical provider will review your info. They'll get back to you within 24 hours on business days (M-F). If you sign up on a Friday or over the weekend, the provider will reach out on Monday.
If approved, your package will arrive 1-3 weekdays later.
Financial assistance is available!
All information you share with us is private and protected.