Frequently Asked Questions

You will find the answer to the most frequently asked questions here.

Perinatal Mood and Anxiety Disorders

What are symptoms of perinatal mood and anxiety disorders (PMADs)?
How common are perinatal mood and anxiety disorders (PMADs)?
What are the risks of untreated PMADs?

Getting treatment with Hey Jane

Am I eligible for treatment?
What treatments are available?
What’s Hey Jane’s pilot program?
What happens after the pilot program ends?
How do I get perinatal mental health care with Hey Jane?
How does Hey Jane monitor my symptoms?
Why is getting comprehensive care important?
Who provides care through Hey Jane?
What kind of therapy does Hey Jane offer?
What if I want more frequent therapy sessions?
What medications does Hey Jane prescribe, and how will I receive them?
What are the risks of breast/chestfeeding while taking the medications my provider may prescribe?
Do I need to be in New York for my appointments?

Payment and Insurance

How much does treatment with Hey Jane cost?
Does Hey Jane accept my insurance?
Is there financial assistance for Hey Jane’s postpartum support treatment plans?
How will I be billed?
What’s the refund policy for Hey Jane’s postpartum support treatment plans?

Communicating with your care team

How do I log on to my video sessions?